Mobile / Live
At 77an, your account data belongs to you. This policy explains exactly what we collect when you use our platform, how we store it, and what choices you have — whether you access us via bKash, Nagad, or Rocket, or browse on mobile.
This privacy policy applies to all interactions you have with 77an — account registration, wallet transactions, session activity, and support contact. When you deposit through bKash, Nagad, or Rocket, transaction references pass through those payment providers under their own privacy terms; we receive only the confirmation data needed to credit your account. We do not sell your personal information to third parties for marketing purposes. Data we hold includes your registered contact details, account activity logs, and payment method references. We retain this data for as long as your account remains active and for a reasonable period afterward as required by applicable record-keeping obligations. Access to your data within our systems is restricted to staff with a direct operational need. If you access 77an from Bangladesh or any other region, your eligibility and the applicable data rules depend on your local law and the eligible regions we serve. We aim to keep this policy current; material changes will be communicated through your registered account contact. For any question about how your data is handled, our support team is the right starting point.
When you use bKash to fund your account, the payment is processed by bKash under their own privacy terms. We receive a transaction reference and confirmation status only — not your bKash PIN or full wallet credentials.
Nagad payment data flows through Nagad's own infrastructure. Our record shows the transfer amount and confirmation. Your Nagad account details remain with Nagad and are not stored on our platform.
Rocket transactions follow the same boundary: Rocket processes the payment on their side, and we log only the outcome needed to update your 77an wallet balance. No Rocket credentials are held by us.
Your registered email, account activity, and support history are held securely within our platform. Access is limited to authorised staff, and records are retained in line with our standard data retention schedule.
Not every service you reach from 77an falls under this policy. Understanding the boundary helps you know where to direct questions about your data.
Everything you do inside your 77an account — login, profile updates, session history, wallet balance — is covered by this policy. We control this data and you can request a review of it through our support channel.
Deposits and withdrawals processed via bKash, Nagad, or Rocket involve those providers' own systems. Their privacy policies govern the data they hold. Our policy covers only the transaction record we receive and store on our side.
Game session data generated when you play titles in our lobby is logged to your account record under this policy. This includes session duration and stake history where applicable. Game content itself is delivered by our studio partners under separate arrangements.
Links or integrations that take you outside 77an — such as a payment provider's own app or a third-party verification service — are governed by those parties' policies, not ours. We are not responsible for how external services handle your data.
You have real, actionable choices about the data we hold on your account. To review the personal details attached to your 77an account, log in and open the account settings page — your registered contact information and profile fields are visible there. If any detail is incorrect, you can update it directly in the settings form or raise a correction request through our support channel. If you want to know what activity data we hold, contact support with your registered account email and we will outline what records exist. You can also raise a deletion request if you wish to close your account; we will process it in line with our retention obligations and confirm the outcome. For any data question that the account settings page does not resolve, our support team handles these requests directly — response times depend on the nature of the request, and we do not promise a fixed turnaround, but we treat data queries as a priority.
Log in to your account and open the profile or settings section. Your registered details, contact information, and linked payment method references are shown there for your review at any time.
If your name, email, or contact details are wrong, update them in the account settings form. For fields you cannot edit directly, submit a correction request to our support team with your account email as reference.
Send your question to our support channel using your registered email address. Describe what data you are asking about and we will respond with the relevant information held on your account.
If you want your account and associated data removed, contact support to initiate the process. We will confirm what data is deleted and what must be retained under applicable record-keeping rules before completing the request.
If this policy raises a question you cannot resolve through your account settings, our support team handles data and privacy queries directly. Use the contact routes published on the site.
Open the live chat widget on the 77an site to speak with a support agent. This is the fastest route for account-level data questions during available hours.
Send a written query to the support email address listed on our contact page. Include your registered account email so we can locate your records and respond accurately.
Our published help section covers common account and data questions. Check there first — many data access and correction steps are documented with the exact account path to follow.
Responsible data handling is built into how 77an operates, not added as an afterthought. Here is how we approach the key areas of your privacy.
We use cookies to keep your session active and to understand how the site is used at an aggregate level. You can manage cookie preferences through your browser settings. We do not use cookies to build advertising profiles or share session data with ad networks.
Your account is protected by password authentication. We strongly encourage you not to share your login details. If you suspect unauthorised access, contact support immediately and change your password through the account settings page.
We keep your account data for as long as your account is active and for a period afterward as required by applicable obligations. When you request account closure, we confirm which records are deleted and which must be retained before completing the process.
When we make a material change to this policy, we notify you through your registered account contact. Continued use of the platform after a notified change indicates acceptance. You can always request the current version of this policy through our support channel.
These are the questions we hear most often about how 77an handles personal data and what your rights are.
We collect the contact details you provide at registration — typically your email address and any verification information required to open an account. We also log account activity such as login history and session records. We do not collect more than is needed to operate your account.
We do not sell your data. We share only what is necessary with payment providers like bKash, Nagad, and Rocket to process your transactions, and with service partners who help us operate the platform. Each of those parties handles data under their own privacy terms.
Log in and check your account settings page for your profile and contact details. For a broader picture of what activity data we hold, contact our support team with your registered email and we will outline the records associated with your account.
Yes. Open the account settings page and update the fields you can edit directly. For fields that are locked or require verification, raise a correction request through our support channel and include your registered account email so we can locate your record.
When you request account closure, we delete the personal data we are not required to retain. Some records — such as transaction history — may need to be kept for a period under applicable obligations. We confirm exactly what is deleted and what is retained before completing your request.
Your eligibility to use the platform and the data rules that apply depend on your local law and the eligible regions we serve. If you are in Bangladesh, access and data handling are subject to those regional conditions. Contact support if you have a specific question about your region.