77an publishes these legal terms so you know exactly where you stand when you access our platform from Bangladesh. What we collect, how we use it, and what choices you have are all covered here — availability depends on your local law and eligible regions.
Jurisdiction-aware policy
Your account rights explained
bKash, Nagad, Rocket context
Published contact routes
POLICY POSTURE
How Our Legal Policy Works
Our legal terms govern every part of your relationship with 77an — from the moment you open an account to the way your transaction history is stored and how you can request changes to it. These terms apply to all activity conducted through our platform, including sports market navigation, casino game access and any wallet movement processed through bKash, Nagad or Rocket. We do not treat these payment rails as passive channels; when you initiate a deposit or withdrawal through any of them, the data attached to that transaction falls within this policy's scope. Access to 77an is conditional on your local law and the eligible regions we serve at the time you connect. We cannot confirm eligibility on your behalf — that determination rests with you and, where relevant, your legal counsel. Where local law restricts or prohibits access to online gaming platforms, this policy does not override that restriction. We are transparent about this boundary because clarity here protects you. If you are uncertain whether access is lawful in your situation, we encourage you to review the applicable rules before continuing. Questions about how this policy applies to your account can be directed to our support channel, which is listed in the contact section of this page.
bKash transactions
Any deposit or withdrawal processed through bKash is recorded within your account and falls under the data retention terms set out in this policy.
Nagad transfers
Nagad payment activity linked to your account is subject to the same data handling and retention rules as all other transaction types covered here.
Rocket payments
When you use Rocket, the transaction reference and amount are stored in your account ledger in line with the retention period described in our terms.
POLICY COVERAGE
What This Policy Covers and What It Does Not
Not every situation you encounter on or around 77an falls within this policy. We are clear about the boundary so you know which issues we can address directly and which sit outside our control. Four distinct areas define the scope.
Account access
Login credentials, session activity, account verification steps and any identity information you submit are all within scope. We handle these under the terms stated here. Access itself remains subject to your local law and the eligible regions we serve.
Transactions
Deposits and withdrawals processed through bKash, Nagad or Rocket are covered by this policy for data and record-keeping purposes. The payment provider's own terms also apply alongside ours and are not overridden by this document.
Site content
Games, sports markets, odds displays and lobby content published directly by 77an fall within scope. We maintain these and you can raise questions about them through our support routes. Content accuracy is our responsibility where we are the publisher.
Third-party services
External links, third-party game studio interfaces and any service not operated by us are outside the scope of this policy. We are not liable for how those parties handle your data or manage their own terms — check their policies directly.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
Your rights here are practical, not abstract. You can review the transaction records held in your account at any time by opening the account history section after logging in — this shows wallet movements, game activity and any status changes applied to your profile. If any detail looks incorrect, you have the right to raise a correction request. We take those requests through our support channel and aim to respond with the relevant records or an explanation. You can also request a copy of the personal data we hold against your account. We do not make that process difficult; the support route listed on this page is the path to start it. If your account details have changed — a new mobile number linked to your bKash or Nagad wallet, for example — you can update those through the account settings page while logged in. Where a change affects verification, we will guide you through the steps shown in your account dashboard rather than asking you to repeat a process you have already completed.
Review your records
Log in and open the account history section to see all transaction and activity data we hold. This is the first step before raising any query.
Correct account details
Update contact information or wallet references through account settings. Changes that affect identity verification follow the steps shown in your dashboard.
Raise a question
Contact our support channel with the specific detail you want addressed. Bring your account reference so we can locate the relevant record without delay.
Request data access
You can ask for a copy of the personal data associated with your account. Start that request through the support route listed in the contact section below.
CONTACT ROUTES
How to Reach Us on Policy Questions
Policy questions, correction requests and data access queries all go through the same published contact routes. Use the channel that suits your situation — each one connects to the team that handles account and legal matters.
Live chat
Open the live chat window from any page while logged in. Describe your policy query and share your account reference so the agent can pull the right record.
Email support
Send your query to the support email address listed in the site's contact section. Include your account ID and the specific policy point you need addressed.
Account help centre
The help centre within your account dashboard covers common policy questions with step-by-step instructions. Check there first before escalating to a live agent.
DATA AND SECURITY
How We Manage Policy Obligations
Our approach to data, cookies, account security and retention is built around what you can check rather than what we ask you to take on trust.
Data handling
We collect only what is needed to operate your account — login credentials, wallet references for bKash or Nagad, and transaction history. We do not sell that data to unconnected third parties. Your account page shows what is on record.
Cookies and session data
We use cookies to keep your session active and remember your lobby position across pages. You can manage cookie preferences through your browser settings. Disabling them may affect how certain account pages load.
Account security
Password management and session control sit inside your account settings. If you notice activity you did not authorise, contact support immediately through live chat and we will walk through the account audit steps with you.
Retention and deletion
We retain account and transaction records for the period required by our operational terms. After that period, data is removed from active systems. To ask about your specific retention status, raise a request through the support email route.
POLICY FAQ
Frequently Asked Questions About Our Legal Terms
These are the questions we see most often about how our legal terms apply to accounts in Bangladesh. Each answer points to a concrete step you can take.
Does this legal policy apply to my account if I am in Bangladesh?
These terms apply to any account accessed through 77an, but actual eligibility depends on your local law and the eligible regions we serve at the time you connect. We cannot make that determination for you — review your local rules before proceeding.
How do I find out what personal data 77an holds on my account?
Log in and check your account history section first — it shows transaction records and profile data. For a formal copy of everything we hold, send a request to our support email with your account ID and we will respond through that channel.
Can I correct my account details if something is wrong?
Yes. Go to account settings while logged in and update the relevant field. If the change touches identity or wallet verification — for example, a different bKash number — the dashboard will show the verification steps required before the change takes effect.
Does this policy cover my bKash or Nagad transactions?
Yes, for data and record-keeping purposes. Transaction references and amounts processed through bKash, Nagad or Rocket are stored in your account ledger under the retention terms described here. The payment provider's own terms also apply alongside ours.
What happens to my data after I close my account?
We retain records for the period set out in our operational terms, then remove them from active systems. If you want to know the retention period that applies to your specific account, raise that question through the support email route listed on this page.
Are third-party game studios covered by this policy?
No. Studios whose games appear in our lobby — such as JDB, Microgaming, CQ9 and Habanero — operate under their own terms. We are not responsible for how they handle data on their side. Check each provider's published terms directly for that information.